How long does shipping take?
Processing normally takes 1–2 business days. Standard Shipping normally takes 4–6 business days after shipment. Weekends and U.S. federal holidays are not business days.
How do I track my order?
We send tracking information to the order email after shipment.
Can I change or cancel an order?
Contact us as soon as possible before shipment. We will try to help, but a change or cancellation is not guaranteed after processing begins.
How do returns work?
Request an eligible return within 30 days after delivery. The item must be unused, in its original condition, and in the original packaging. Provide the order number or proof of purchase. We provide return instructions or a prepaid label for an eligible return.
When will I receive my refund?
After an eligible return is received and approved, we issue the refund to the original payment method within 10 business days. The bank or payment provider may need additional posting time.
What if an item is damaged, missing, or incorrect?
Contact us with the order information and clear photos of the item and packaging when applicable.
What payment methods are accepted?
The secure checkout displays the payment methods currently enabled for the order. The store does not view or retain complete card details.
How do I contact support?
Email: Support@thewarmiers.com
Phone: (412) 610-3654
Address: 665 State Ave, Kansas City, KS, 66101, United States