30-Day Return Window
Warmies customers may request a return within 30 days after delivery. Items must be unused, in their original condition, and in the original packaging. Please provide the order number or other proof of purchase.
Starting a Return
Contact us at Support@thewarmiers.com. For an eligible return, Warmies will cover return shipping and provide return instructions or a prepaid label. Do not send a return before receiving instructions.
Damaged, Missing, or Incorrect Items
Contact us promptly with the order information and clear photos of the item and packaging so we can review the issue and provide a resolution.
Refunds
After the return is received and approved, we will issue the refund to the original payment method within 10 business days. Your bank or payment provider may need additional time to post the credit.
Order Changes and Cancellations
Contact us as soon as possible before shipment. We will try to help, but a change or cancellation cannot be guaranteed once processing has begun.
Email: Support@thewarmiers.com
Phone: (412) 610-3654
Address: 665 State Ave, Kansas City, KS, 66101, United States